Pricing
Your own ordering site. From $0 a month.
Pick a plan and we build the whole thing — menu, payments, printers, the lot. Your customers cover the small per-order fee, not you.
Built by POS & payments experts — your customers' cards in safe hands.
Everything below is included
Order
Your ordering site, your admin, and an AI that answers the phone.
$0/mo · per location
+ $2.50 per successful order
Paid by your customers, not you.
+ one-time $149 setup · cancel anytime
Get started
Questions? Book a 10-min demo →
- A branded ordering site — menu, cart, checkout
- Pickup, delivery, dine-in and appointments
- Secure card payments, tips and scheduled orders
- 24/7 AI answering — no voicemail, no busy signal
- Takes the whole order on the call, then texts a secure pay-link
- Answers questions about hours, menu and order status
- Orders print straight to your kitchen
- Full admin — products, stock, discounts, reports
- Customer accounts, favorites and order tracking
- Three languages, SEO and installable (PWA)
- Free yourname.ordercaddie.com — your own domain for $5/mo
- Only completed orders carry a fee
One plan, priced per location. The phone agent is included — the $2.50 per completed order, paid by your customer, covers it. Two optional extras below.
Enterprise
Every location, your rules.
CustomStarts at $2,000/mo · volume pricing for groups · tailored setup
Talk to sales
Best for multi-location groups & franchises.
Everything above, plus…
- White-label branding
- Public API, webhooks & MCP
- Advanced analytics & reporting
- Team roles & permissions (RBAC)
- A custom, cloned brand voice
- Priority SLA & compliance (GDPR, audit)
Add to any plan
Two extras, if you want them.
Neither is required and neither changes the per-order fee. Take one, both, or neither.
AI receptionist
+$99/mo · per location
The same agent stops being order-only and starts running your phone.
- Books reservations and appointments
- Takes messages and qualifies leads
- Transfers a caller to a real person on request
- Handles customer-service calls, not just orders
- Texts and emails your team the moment a call lands
A site designed from scratch
+$99/mo · from $149 one-time
Your storefront is already branded and included. This is for when branded is not enough.
- Any design at all — no template, no blocks
- We design it, or you bring your own design
- Hosted on your own domain
- “Order now” goes straight into your OrderCaddie
- One menu and one admin behind both
Own domain is $5/mo on any plan; a dedicated phone number is $5/mo per location.
How the per-order fee works
Your customers cover the per-order fee — not you.
A small $2.50 fee is shown at checkout and paid by the customer — the way delivery apps add a service fee, but without the 25–30% commission those apps take from you.
- 1Browsing is always free to you. Menu views, questions, abandoned carts — none of it costs a thing.
- 2Only a completed order adds a fee. When a customer places and pays for an order, $2.50 is added to their checkout.
- 3That fee is the customer's, not yours. Your monthly stays exactly what your plan says — $0 on Order.
A real order
Customer's food order$42.00
Per-order fee (paid by customer)+ $2.50
Customer pays$44.50
You receive$42.00
Your cost in per-order fees: $0. The fee is the customer's.
The fee is shown to the customer at checkout before they pay. Card details are handled by our PCI-compliant payment provider and tokenized — OrderCaddie never stores card numbers.
Why OrderCaddie
More than a page with your menu on it.
A PDF menu can't take an order.OrderCaddie takes it — and gets it paid.
A website builder doesn't know your kitchen.OrderCaddie prints the ticket and tracks the order.
Delivery apps take 25–30% of every order.OrderCaddie takes $0 from you.
Included with every plan
Every plan includes the essentials.
No surprise add-ons. From your first order, every OrderCaddie plan comes with the foundation you need.
$149 one-time setup
Per location. We build your menu and go live for you.
Real human support
Stuck? Reach out and talk to a person, not a ticket queue.
Your POS or standalone
Plug into your POS, or run the whole thing standalone.
Your own domain
Free ordercaddie.com subdomain, or connect your domain for $5/mo.
Compare plans
Everything, side by side.
| Order$0/mo + per order | + Receptionist$99/mo + per order | EnterpriseCustom | |
|---|---|---|---|
| Your ordering site | |||
| A branded ordering site | |||
| Menu: categories, search, variants, modifiers | |||
| Pickup, delivery (zones + pricing), dine-in & appointments | |||
| Tips, scheduled orders & live order tracking | |||
| Customer accounts, favorites & reviews | |||
| Three languages, SEO & installable (PWA) | |||
| Free yourname.ordercaddie.com | |||
| Your own domain | $5/moany plan | $5/moany plan | $5/moany plan |
| A site designed from scratch | $99/mo+ from $149 once | $99/mo+ from $149 once | $99/mo+ from $149 once |
| On the phone | |||
| 24/7 AI answering — no voicemail, no busy signal | |||
| Takes the whole order on the call | |||
| Texts the caller a secure pay-link | |||
| Answers hours, menu & order-status questions | |||
| Multilingual + knowledge base (RAG) | |||
| Keep your current number | |||
| A dedicated number instead | $5/moper location | $5/moper location | $5/moper location |
| AI receptionist — +$99/mo | |||
| Reservations & appointments | — | ||
| Message taking | — | ||
| Lead qualification | — | ||
| Transfers a caller to a real person | — | ||
| Customer-service calls, not just orders | — | ||
| Texts + emails your team the moment a call lands | — | ||
| Payments & fulfillment | |||
| Secure card payments | |||
| What you pay per order | $0customer pays the fee | $0customer pays the fee | $0customer pays the fee |
| Orders auto-printed to your kitchen | |||
| Courier dispatch for delivery | |||
| Works with your POS or fully standalone | |||
| Admin & operations | |||
| Orders as a live board | |||
| Menu & inventory management | |||
| Discounts, specials & featured items | |||
| Invoices, refunds & payment records | |||
| Printers, stations & print rules | |||
| Reports on what sells | |||
| Several locations under one account | |||
| Team roles & permissions (RBAC) | — | — | |
| Advanced — Enterprise | |||
| Custom / cloned brand voice | — | — | |
| Outbound calling & campaigns | — | — | |
| Public API + MCP + webhooks | — | — | |
| Advanced analytics & reporting | — | — | |
| White-label branding | — | — | |
| Priority SLA & compliance (GDPR, audit) | — | — | |
| Included with all | |||
| One-time setup | $149per location | $149per location | $149per location |
| Cancel anytime, no contracts | |||
| Get started | Get started | Talk to sales | |
Questions
Pricing questions, answered.
So the per-order fee really isn't on my bill?
Correct. On the Order plan you pay $0/mo per location. The $2.50 per-order fee is added at checkout and paid by the customer — you're never billed for it.
Won't my customers be annoyed by the fee?
It's the same kind of small service fee they already see on delivery apps — and it only applies to online and phone orders, where they chose the convenience. It's shown clearly at checkout before they pay, it's a small fraction of a typical ticket, and there's no fee at all on dine-in or counter orders.
There's one plan — so what am I actually choosing?
Whether you want either extra. The plan itself is fixed: your ordering site, your admin, and an AI that answers the phone and takes orders, for $0/mo — the $2.50 per completed order, paid by your customer, covers it. On top of that you can add the AI receptionist (+$99/mo) so the same agent books tables, takes messages and transfers callers, and a site designed from scratch (+$99/mo, from $149 one-time). Take one, both, or neither.
Do I have to use the phone agent?
No. It is included, not compulsory — plenty of businesses start with the website alone and switch the phone on later. Either way the price is the same, so nothing is wasted by waiting.
What's the $149 setup for?
It's a one-time fee, charged once when you start. We load your menu, set your hours, wire up payments and printing, and hand you a working store. No setup work on your end.
Can I use my own domain?
Yes, on any plan, for $5/mo. You start on a free yourname.ordercaddie.com the day you go live and can connect your own domain whenever you're ready — nothing has to be rebuilt.
Do I need a POS?
No. OrderCaddie runs perfectly well on its own and sends orders straight to your kitchen printer. If you do have a POS, tell us which one during setup and our team will confirm whether we can integrate it now, or when that integration will be ready.
How do orders reach my kitchen?
They print. Paid orders go to your receipt printer automatically, and they're also on the live orders board in your dashboard. You can use printers you already own or have us provide them.
Can I take delivery orders?
Yes. Set your own delivery areas and prices — flat, by distance, or by zone — or have a courier dispatched for you. Pickup, dine-in and appointments work alongside it.
Can I edit the site myself?
Yes. Your menu, prices, photos, opening hours, home page layout, palette, logo and content pages are all yours to change from the dashboard, whenever you like.
What if I want something that looks completely different?
We'll design and build it — +$99/mo, from $149 one-time. You bring a design, or we make one, and we host it on your own domain with ordering wired straight into OrderCaddie. Larger projects are quoted individually.
I have several locations — how does pricing work?
Pricing is per location, so it scales cleanly as you grow — each with its own menu, hours and printers, all under one login. Running a larger group or franchise? Enterprise adds white-label, team roles and a priority SLA.
Is my customers' card data safe?
Yes. Payments run through our PCI-compliant payment provider and card numbers are tokenized — OrderCaddie never sees or stores a card number.
How fast can I be live?
Fast. You talk to us, we build it, and you go live — usually within days, not weeks. We do the heavy lifting.
Ready to take orders on your own site?
See it on your own menu, or talk pricing with our team — live, in minutes.
Cancel anytime, no contracts · Your menu, your customers · Live in days, not weeks